Table of Contents
1. Information We Collect
2. Our Use of Your Information
3. Our Disclosure of Your Information
4. Your Use of Other Users' Information
5. Control of Your Password
6. Accessing, Reviewing and Changing Your Personal Information
7. Other Information Collectors
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, billing information, shipping information, and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
We may require some additional financial information, to verify the accuracy of your name, address, and other information, as well as to bill you for your use of our services.
If you establish a credit account with us to pay the fees we charge, we collect additional information, such as a billing address, a credit card number and a credit card expiration date, and tracking information from checks or money orders.
If you choose to post messages in our Cafés, chat rooms, or other message areas, or to leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
We use your personal information to support you in your training needs and to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; collect fees owed; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple user IDs or aliases. We may compare and review your personal information for errors, omissions, and accuracy.
Certain information you enter in your profile will be used to describe you and your training offerings to prospective students. This information will be available to anyone using the PowerU service to search for courses and instructors. This information will be identified as being publicly viewable on the forms you use to enter it.
If you provide us with your financial information, we use your address and billing information to bill you and provide associated support.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs so as to provide you with a smooth, efficient, safe, and customized experience while using the Site.
As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our services.
We aggregate (gather up data across all user accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit-card number, and bank-account number, are not disclosed to these third parties in a personally identifiable manner without your explicit consent.
External Service Providers
Internal Service Providers for Our Operations
Other Corporate Entities
American Research Institute cooperates with law enforcement inquiries, as well as other third parties, to enforce laws, such as: intellectual property rights, fraud, and other rights, to help protect you from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, user ID history, fraud complaints, and teaching history without a subpoena. Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order, or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to program participants under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
While accepting registrations and teaching classes, you will have access to other users' information. By entering into our User Agreement, you agree that, with respect to other users' personal information that you obtain through your teaching the courses provided by or through an ARI-related communication or ARI-facilitated transaction, American Research Institute hereby grants to you a license to use such information only for purposes that a user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.
American Research Institute and its users do not tolerate spam. Therefore, without limiting the foregoing, you are not licensed to add a user, even a user who has taken a course from you, to your mail list (email or physical mail) without their express consent.
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We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering in the new information yourself. Generally, we will not modify your personal information based on your request, because it is very difficult to authenticate your account manually. You can change your user ID, email address, contact information, financial information, training class information, and user preferences by going to the Edit Instructor Info section on the Site. You must promptly update your personal information if it changes or is inaccurate. Once something is posted, you may not be able to change or remove any public postings made on the Site, including our chat rooms or other message areas, or the feedback area.
Upon your request, we will deactivate your account, including all information about you and your training courses, from our active databases. To make this request, email email@example.com. Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.
We will retain in our files some personal information you have requested to be removed to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. However, such personal information will be deactivated from public and member viewing, and will only be available to select ARI personal.
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Your information is stored on ARI's servers located in the United States. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption, "firewalls," and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.