Business Analyst Fundamentals
2-DAY SESSION
Master a toolkit of essential skills to thrive as a Business Analyst — with materials and content completely aligned with the IIBA® BOK
Learn how to:
- Target your analysis and understand the consequences of a solution’s options
- Understand requirements from the business perspective
- Overcome the challenges that Business Analysts commonly face
- Understand and describe the business environment in which a project exists
- Assess the feasibility of a project
- Describe the goals and objectives of a project
- Gather required information through multiple methods
- Ask targeted questions to discover root causes, not just symptoms
- Capture and verify business requirements
- Organize and categorize project requirements
- Present requirements and solutions to business stakeholders
- Bridge the communication gap between business stakeholders and technology solution providers
Special Bonus: You will receive free copies of the
following books to use in class and take back to work:
Writing Better Requirements by Alexander
and Stevens, and HRDQ’s What’s
My Communication Style
In Class Workshops and Group Exercises:
A variety of demonstrations, large-group activities and small-group team exercises will refine and enhance your problem definition, communication and problem solving skills. Working in small groups, you and your peers will identify and discuss strategies and tactics that your organization should be using to better define project scope, and to discover, document, and communicate requirements.
Learn the methods that immediately enable you to:
- Evaluate the essential skills of a Business Analyst
- Explore and understand common differences in work and communication styles and how they affect interactions on a project
- Analyze the business environment in which your project occurs
- Practice project initiation techniques to clarify project scope
- Work as a team to document project scope using context diagramming
- Review requirements elicitation and discovery methods
- Understand activity decomposition and modeling with simple graphical methods
- Practice soliciting and validating information from project stakeholders
- Assess the feasibility of a project
- Hone your problem identification, definition, and solving capabilities
- Review documentation formats and presentation techniques
- Determine how best to present your findings to business stakeholders, and prepare for effective interactions
- Assess your individual and team communication effectiveness
- Improve and sustain stakeholder engagement
Who Should Attend:
If you’re at all involved in systems development projects, you should take this course. A MUST for:
- Business customer, user or partner
- Business Analyst
- Business Systems Analyst
- Systems Analyst
- Project Manager
- Systems Architect or Designer
- IT Manager
- Systems or Application Developer
- QA Professional
- Systems Tester
- Leader of Systems projects or teams
- Anyone wishing to enhance their business analysis skills