Business Process Analysis and Design
2-DAY SESSION
Gain the critical knowledge and skills to model, automate, manage, and optimize your business processes to increase productivity and meet essential compliance and customer service needs
This is a hands-on workshop course delivered in a classroom setting.
Learn how to:
- Utilize the toolbox of essential skills: analyzing, designing, measuring, and verifying
- Design workflows and data models to ensure clarity, define measurements and improve processes
- Define, document and improve your critical business processes
- Plan a process improvement project that will deliver exactly what is needed
- Select the appropriate process model using visual representations of business processes
- Streamline business processes by removing redundancies
- Redesign workflow and structure successfully within the business
- Identify typical problems caused by business processes
- Achieve competitive advantage by capitalizing on technology opportunities
- Analyze and improve designs using various techniques
- Identify use cases and expand into full behavioral designs
Key Benefits of Attending this Course
- Identify all components of a business process and how they fit together
- Determine the quality of a business process and the responsibilities of the business analyst
- Make a sound business case for improving a business process
- Relate interfaces and extend your processes to your customers and suppliers
- Coverage of process measurements, verification, and analysis
- Learn how to embed your company's knowledge into your business process
- You'll learn comprehensive process and knowledge management methods and tool evaluation
- Build the business case for your new processes and gain executive buy-in
- Overcome common pitfalls and traps encountered
- Learn tips and techniques to assist in analyzing business processes
- Learn and apply problem-solving methods
- Identify measures to track ongoing progress
- Capture business results imbedded in the processes
- Become a leader in business problem solving through innovative thinking
- Understand business process enablers and how to document them
- Integrate business process modeling and the systems development lifecycle
- Enhance communications skills by speaking the common language of business and IT
- Quantify processes - we'll identify Key Performance Measures
- Evaluating/Selecting methods and tools that will benefit your specific processes
- Maximize the process improvement impact on the company structure
- Learn how BPM is the convergence of technology, people, and business models — develop the skills to automate, monitor, manage and model your processes